What You'll Be Working On:
Build the Crusoe Operating System. Strategize and build the combination of software, processes, and AI that ties our business units together.
Lead internal AI and IT strategy. Weave modern technology into every business process at Crusoe.
Support the CTO and the CTO’s staff. Partner with the CTO and a staff of about six to keep priorities clear and work moving.
Be the connective tissue across leadership. Build real relationships with senior leaders, directors, and tech leads. Know what’s actually going on in their orgs, and help them see the things they’re too close to notice.
Keep the health of the org strong. Chase down open items and keep processes streamlined.
Build and own the KPI infrastructure. Give leadership real visibility through dashboards, operational metrics, and initiative trackers. Data should tell the story before anyone has to ask.
Drive quarterly planning. Quarterly planning is run by engineering managers and project TPMs. You own the process, the timeline, and the quality of the output, so every team walks out with clear goals and commitments.
Keep the org close. Identify redundant processes and gaps, and suggest ways to close and collapse them.
Push back with technical credibility. Go deep on the topics that matter, don’t accept surface-level answers, and hold people to the commitments they made last week.
Be the face of the CTO’s office in cross-functional forums. Represent priorities and constraints clearly so individual teams aren’t pulled in ten directions by people who aren’t in the room.
Stay tight with Cloud Engineering and Product. Keep them from drifting apart between planning cycles and scrambling to realign every quarter.
Own the cross-cutting programs that don’t have a natural single owner. Production readiness, tooling decisions, org-wide comms, and similar work. If nobody owns it, you do.
Drive IPO readiness and compliance.
Coordinate headcount planning and org design. Handle the operational logistics of scaling across multiple sites and countries.
Use AI tooling and agentic systems aggressively. Aggregate information across a large, globally distributed org, and build systems and workflows that scale.
Drive follow-through on commitments across the org. You’re the person who remembers what was promised and isn’t afraid to ask about it.
Tighten the connective tissue between our operational tools. Operational data should flow cleanly into reporting and decisions without manual stitching.
What You'll Bring to the Team:
Engineering or computer science background strongly preferred, with 8+ years in software engineering, technical program management, or a technical product role. You’ve been close enough to production systems to understand what an SLO breach actually means.
The ability to operate independently with little direction.
People skills to talk to every executive as a peer, and to represent engineering credibly to product, executive leadership, and external stakeholders.
A solutions-oriented approach, with strong documentation and organization.
Experience in a high-growth infrastructure or cloud environment where things break and processes are still being built. Ambiguity doesn’t paralyze you; it’s where you do your best work.
Experience helping scale an organization through a significant growth phase. You know which processes to formalize and which to leave lightweight.
Strong opinions about operational excellence, and the willingness to push back on leaders when follow-through slips. Diplomacy matters, but so does directness.
The ability to work across teams without formal authority. People trust you because you come prepared, follow up, and make their lives easier.
The ability to take messy, inconsistent data from multiple sources and turn it into a clear picture of organizational health.
A scrappy mindset. When the automation doesn’t exist yet, you build it or do it manually until it does.
Low ego, high drive. You care about the outcome more than the credit.
Bonus Points
Neo-cloud experience, or time inside AWS, GCP, Azure, CoreWeave, Lambda, or a similar cloud provider
Experience standing up or running an operations, chief of staff, or reliability function from scratch
Experience driving quarterly or annual planning for organizations of 200+ people
Experience building reporting automation, such as pulling data from APIs and generating dashboards
Background in AI/ML infrastructure
Benefits:
Competitive compensation and equity packages
Restricted Stock Units
Paid time off, paid holidays & leave of absence programs
Comprehensive health, dental & vision insurance
Employer contributions to HSA account
Paid parental leave
Paid life insurance, short-term and long-term disability
Professional development & tuition reimbursement
Mental health & wellness support
Commuter benefits (parking & transit)
Cell phone stipend
401(k) Retirement plan with company match up to 4% of salary
Volunteer time off
Global travel insurance & emergency assistance
Daily meals allowance
Additional perks & programs specific to location
Compensation Range
Compensation will be paid in the range of up to $200,000 - $240,000 + Bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicant's knowledge, education, and abilities, as well as internal equity and alignment with market data.
Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.