The posting, in Vocca's own words
archived Sep 9, 2026Our team shared’s mission is deploy AI agents to transform how patients and doctors connect
We believe healthcare shouldn’t be defined by missed calls, endless waiting lines, and overwhelmed staff. Patients and professionals deserve better. Vocca builds AI voice agents that answer every call instantly, schedule and reschedule appointments, and free up staff to focus on what matters most: care. Already trusted by 3500+ providers, we’re transforming the patient–provider relationship, one call at a time. Want to shape the future of healthcare? Join us ! Discover our company culture and values Here is a product Demo Meet the team Article on our seed round of 5,5M$
🧭 Your Mission
You'll be the Swiss Army knife between our customers, our product, and our internal teams. Your mission: ensure a smooth onboarding experience and lay the operational foundations that allow Vocca to scale faster and smarter. This internship is both customer-facing (implementation, configuration, project tracking → fluent French required 🇫🇷) and internal (process improvement, cross-team communication, deployment efficiency).
Read the full posting ↓
🎯 Your Responsibilities
1. Customer Implementation & Project Management Participate in onboarding new customers and configuring the solution to fit their needs Contribute to customer project management: scoping, planning, coordination, and follow-up Solve specific challenges with creativity and resourcefulness Contribute to a high-quality customer experience and long-term satisfaction 2. Internal Processes & Continuous Improvement Identify friction points in our internal workflows and help simplify them Contribute to the design and rollout of new processes to accelerate deployments Improve communication between teams (product, tech, sales) Structure customer feedback and surface it to the product roadmap
📈 What You'll Have Accomplished
1 month : Mastery of tools, workflows, and the product. Able to run a customer implementation end-to-end. 3 months : Active participation in 5–15 onboardings. First processes documented and adopted. Customer feedback turned into concrete proposals. 6 months : Trusted operational go-to person for both customers and internal teams. Visible contribution to product evolution.