Operations & Visual Manager - Gstaad, Switzerland

WHY JOIN ALO? Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life. OVERVIEW The Operations and Visual Manager is a critical member of the store leadership team accountable for bringing ALO’s operational and visual strategy to life in the store. This individual is passionate about inventory management, labor planning and scheduling, and visual execution – all with a lens on driving an efficient and effective store operation. This role’s north star is pointed at ensuring that the store is customer-ready at all times .

RESPONSIBILITIES

Operations & Visual Leader Oversee and support execution of key operational and visual processes Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps Champion strong visual standards for the salesfloor by leveraging business performance data Support sell-through management by ensuring accuracy of inventory counts and coordinates labor hours to efficiently receive product deliveries Support a safe work environment and efficient operation Business Leader Represent the business in meetings and on conference calls, in partnership with General Manager Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning) Future planning workflow business needs to protect optimal performance People Leader Ensure that the Operations and Visual team exudes ALO's mission and guiding principles to effectively communicate to our visitors who we are, what we do and why we do what we do Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations and Visual team Establish internal & external pipeline through succession planning and recruitment strategy Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager Business Partner Oversees the execution of certain deliverables on the ALO Sales and Service Model , protecting operational efficiency Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support all-level organizational goals Demonstrate an ability to navigate the organization with a balance of business need and brand culture