The posting, in Applecart's own words
archived Sep 8, 2026About Us:
Applecart is the leading technology company that C-suites rely on to reach business-critical decision makers. The most important decisions are made by the hardest people to reach and influence. Historically, C-suite leaders have lacked the tools to reach the stakeholders who matter most to their business. The C-suites of hundreds of Fortune 500 companies, major agencies, trade associations, nonprofits, and governments use Applecart to put their best content in front of business-critical decision makers and those they trust — from policymakers and investors to CEOs, key employees, members of the media and more. Decision makers are informed by what they read, learn from advisors, hear from colleagues, and discuss with family and friends. To break through to them, you must reach them through the only channel that really moves them: those they know and trust. Applecart’s platform uses publicly available data to map billions of social relationships between nearly every American adult and enable clients to deliver content directly to decision makers and those who matter most to them. We are hiring a Client Services Associate in our New York City office.
About the Role:
As a Client Services Associate, you will project manage major marketing, communications, and digital advertising campaigns on behalf of some of the country’s most prominent companies, trade associations, nonprofits, and advocacy organizations. In this role, you will be a critical member of an account team to service key client accounts. Day-to-day, you will navigate Applecart’s established processes to project manage the delivery of Applecart’s products throughout a client’s subscription. Additionally, you will work hands-on with our product by building audiences end-to-end and updating and delivering them accurately and efficiently on behalf of clients.
Read the full posting ↓
Client relations and account management:
Serve as a core team member on 5-8 client accounts; manage and own the day-to-day tactical execution of product and campaign delivery to ensure on-time delivery When needed, write the first draft of client communications, including email correspondence in a professional and concise tone Schedule client meetings and set timelines for delivery Join client and partner calls to take notes on the topics discussed and share next steps as a follow-up; draft call agendas in advance of client meetings Proactively communicate clearly and comfortably within account teams and with cross-functional partners, internal subject matter experts and Applecart leadership in written and verbal formats Stay up-to-date on digital marketing trends, research clients or trends in the news, conduct market research
Audience activation and delivery:
Action all audience creation requests Create a list of decision makers to target in audiences when needed Quality check decision maker lists and flag inaccuracies for account leaders to discuss with the client Follow the established processes to create audiences, such as uploading audience lists to our platform and creating forms for clients to approve audiences before construction begins Build audiences in our proprietary platform based on clients’ customizations Ensure our platform reflects clients’ audiences and updates are accurately captured and reflected Confirm audience sizes and flag unique audience requests with internal teams to ensure projects move forward within the agreed upon timelines Push audiences for delivery via our onboarding partners, monitor distribution and flag any issues
Reporting:
When needed, create first draft of our standard reports Review and share feedback drafts of reports from our internal reporting team Use a strong attention to detail to ensure reporting data is 100% accurate
Cross-functional collaboration:
Work with internal cross-functional partners, such as Media, Platform, and Reporting and Insights on campaign execution Identify campaign content or draft content, when needed Compile documentation and tickets and QA assets to launch and manage an Applecart ad campaign with the Media Team