The posting, in Berlin Packaging's own words
archived Sep 3, 2026Berlin Packaging is the premier supplier of rigid packaging. With over $3 billion in revenue, we have grown 5x faster than the overall packaging industry since 1898. Chances are you enjoy products supplied by us every day! We serve virtually every end market: automotive, beverage, food, home care, industrial chemical, pet care and veterinary, personal health and beauty, wine and spirits, and cannabis. Our engagement scores are 2x the national average, and every employee shares in Berlin’s profitable growth. Combined with our “Anything is Possible” mindset and our winning culture, our 2,000+ employees agree, we love it here! Are you looking for the opportunity of a lifetime? If so, we are hiring a Quality Manager who will be responsible for increasing sales revenue for Berlin by selling the Quality Service Division value added services in exchange for new or incremental packaging business. This person will also ensure that all aspects of the Quality Program function efficiently and serve as the liason between Customers and other departments.
Key Accountabilities:
Provide direct support to Berlin sales team to expand sales opportunities and close business by leveraging the services available under the Berlin Quality Service Division. Develop and provide quality consulting services to customers. Use quality services and strategy to help prospect for new business. Interact directly with Customers and Suppliers in order to resolve critical and complex claims and other Quality issues. Train internal Berlin employees on quality processes and principals. Provide technical support for Customer Quality Management and Regulatory requests in the form of training sessions or customer interactions. Maintain the integrity of the CAR process by evaluating Root Causes and monitoring the implementation of all Corrective Actions. Communicate Berlin’s Quality expectations to our Suppliers and perform Manufacturing site visits to evaluate their processes, capabilities and Quality systems. Perform functional testing, dimensional analysis and defective product evaluations for determination of Root Cause and assignment of Corrective Action. Support the Organization’s ISO 9001 internal audit program Ensure the functional accuracy, appropriate training and timely implementation of all QMS documents for which you are the Process Owner. Fulfill employer and employee portions of the “Berlin Values”.