The posting, in Celonis's own words
archived Sep 11, 2026Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet.
The Team:
The Customer Engagement team is responsible for creating lifelong customer value by leveraging customer insights to improve internal business processes, optimize customer journeys, and tailor experiences so that we can evangelize our customer community to be advocates for Celonis.
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Areas of focus include:
Customer Understanding & Journey: Voice of the customer insights, Cx design and optimization Customer Connections & Comms: Strategic groups, customer recognition programs and comms Customer Advocacy: Customer references, stories, and speakers Executive Programs: Executive customer engagements and thought leadership
About the Role:
Join Celonis' Global Customer Advocacy team during one of our most exciting and high-impact times of the year — Celosphere season. As an intern, you'll get hands-on experience working at the intersection of customer advocacy, event management, and customer awards programs, and customer storytelling. You'll support a fast-moving team dedicated to delivering a world-class experience for our customers and ensuring our biggest event of the year runs seamlessly. This is a great opportunity for someone who is organized, curious, and eager to learn how a global customer advocacy function operates at a leading enterprise software company.