Examples of desirable skills, knowledge, and experience
The ideal candidate is customer-focused, data-driven, methodical and thrives in a goal-oriented and data-driven environment. You have a deep technical understanding of the observability space and outstanding communication and collaboration skills. You are able to work with a diverse group, get consensus, and drive the product forward. You are execution focused, you emphasize getting things done while paying attention to important details. You have a passion for building frameworks that scale massively and make it easy for all teams to get the most out of data as you.
4+ years of previous product management experience
Domain expertise in making deployment decisions based on data. You have been there, done that as either an architect or product owner for safe change or very closely related technology space
Distributed systems experience that allows you to drive the scaling strategy for deployment as our scale grows both on volume and number of internal customers supporting.
Experience presenting new products and features to customers – whether as a developer, analyst or product manager. You are enthusiastic about taking something you have helped build and sharing it with the world
Strong customer and stakeholder empathy. You must be the voice of engineering, customers, support, or ops at any given time. You must be able to channel many points of view into a strategic roadmap and deliverables that provide elegant solutions to all requirements.
Exceptional communication, presentation, organizational and analytical skills
Demonstrated ability to lead, drive consensus and deliver in a matrixed organization with multiple stakeholders
Experience working with large and complex data sets (SQL, Postgres, Prometheus, etc.). You are skilled at proving points with data and can quickly show others how to do so.
Experience with telemetry pipelines (Metrics/Traces) and a very good understanding of modern observability platforms
Ability to communicate complex technical concepts to all audiences
Bonus points
BS/MS in a technology- or business-related field
Experience with deployment platforms, release engineering, progressive delivery, feature flags, GitOps, IaC, or incident management.
Background in networking, security, CDN, edge computing, observability, or large-scale SaaS environments.
Hands-on experience with APIs, CLIs, telemetry tools, or scripting (e.g., Python, Go, JavaScript).
Experience building platform capabilities adopted by multiple product teams.
Experience working with enterprise customers subject to strict change-management, compliance, or data residency mandates.
What success looks like
A successful Product Manager will establish Safe Change as an adopted, trusted platform capability across Cloudflare. First-year success includes:
A clear product strategy and roadmap for Safe Customer Change, aligned with internal rollout and control plane initiatives.
Shipped customer capabilities for previewing and staging rollouts, backed by measurable adoption and safety metrics.
Strong cross-functional partnerships with product and engineering teams integrating safe-change capabilities.
A clear trajectory from near-term safety tooling to core control plane features (versioning, rollback, segmentation, data residency).
Measurable reduction in operational risk, redundant tooling, and execution ambiguity across change workflows.
Compensation
Compensation may be adjusted depending on work location.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.