What you'll do
Define and drive a multi-year strategy for how Pre-Sales, Post-Sales, Solutions Engineering, FDE, and Professional Services find, trust, and use data, including a maturity model and a phased roadmap.
Act as a thought leader on scaling information in an AI-first world, working out how semantic layers, governed metrics, and well-built context let AI assistants and agents give accurate, consistent answers grounded in our business.
Review the current mix of dashboards, reports, and tools across these teams. Create a plan to consolidate them, retire duplicates, and move toward a single source of truth.
Define, document, and carry out the official metrics for the teams you support.
Keep metric definitions aligned with corporate definitions from Finance and Data, and resolve conflicts between teams with clear, defensible logic.
Act as the main business and technical partner to the central Data team for the stakeholders you support.
Influence and review the design of data models across systems such as Salesforce, professional services tools, product usage and telemetry, support, and finance.
Design how people get answers: self-serve access, natural-language and AI-assisted querying, embedded insights in daily workflows, and curated metric catalogs.
Set up a formal intake and governance process for new metric and data requests, including prioritization, ownership, certification, and change management.
Build trusted relationships with leaders in Sales, Solutions Engineering, FDE, Professional Services, Customer Success, Operations, Finance, and Data.
Explain complex technical and analytical ideas clearly to executives so they can make decisions.
Desirable Skills, Knowledge, and Experience:
8+ years in analytics, business intelligence, analytics engineering, or GTM/Services operations at a high-growth B2B SaaS or technology company.
Direct experience supporting at least one of the following: Pre- or Post-Sales Operations, Solutions/Sales Engineering, Forward Deployed Engineering, Professional Services, or Customer Success. You understand how these teams work, how they're measured, and how their data is created.
Deep data modeling expertise, including dimensional modeling, entity design, and metric layer design. You can review and challenge a data model, not just consume one.
Expert SQL skills and hands-on experience with modern data stack tools such as BigQuery, dbt, or a semantic/metrics layer (for example dbt Semantic Layer, LookML, or Cube).
Strong working knowledge of GTM and services systems data, such as Salesforce, professional services automation tools, and product usage or telemetry data.
A clear, informed view on how AI changes analytics, including semantic layers, retrieval and context design for LLMs, text-to-SQL, and agent-based access to governed data, plus the data foundations those need to be accurate.
A track record of defining and rolling out source-of-truth metrics across multiple stakeholder groups, including handling disagreements over definitions.
Proven ability to lead complex, cross-functional programs without formal authority, and to influence executives and engineers alike.
Excellent written and verbal communication skills, including turning ambiguous business questions into precise technical requirements and back again.
BA/BS in a quantitative, technical, or business field. A Master's in Data Science, Analytics, Computer Science, or an MBA is a plus.
Compensation
Compensation may be adjusted depending on work location.
Compensation may be adjusted depending on work location.
For San Francisco Bay Area based hires: Estimated annual salary of $167,000 - $230,000.
For New York City based hires: Estimated annual salary of $160,000 - $220,000.
For Colorado - Remote based hires: Estimated annual salary of $146,000 - $200,000.
Application Deadline: ~January 2027
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.