The posting, in Convene Hospitality Group's own words
archived Sep 22, 2026Please note: candidate must currently reside in the UK and be able to work in the UK without sponsorship. Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands focused on creating places and experiences that bring people together. The company designs, develops, and operates hospitality-driven destinations to host gatherings of all kinds, ranging from small corporate meetings to immersive brand activations and beyond. We love bringing people together in person, and that passion for great experiences extends to our employees as well. If you're interested in creating inspiring moments of connection, consider joining our team.
About the Role:
AV Event Technology Manager, London Start Date: As soon as possible Location: 22 Bishopsgate, London Compensation: £50,000-£60,000/annually plus bonus At Convene Hospitality Group, we believe exceptional technical execution is at the heart of every unforgettable experience. We are looking for an Audio Visual Technology Manager to step into our flagship venue at 22 Bishopsgate as our primary technical lead. This is a high-impact role for a leader who combines technical precision with a genuine passion for hospitality, mentorship, and seamless event delivery. As the venue’s dedicated AV lead, you will own the technical experience from concept to execution. You will partner with clients during pre-production, drive live show operations, and manage equipment, event financials, and labor. Beyond the technical specs, you will serve as a mentor and champion for our on-site production team, building a supportive, collaborative culture where people can grow and thrive. If you love live events, care deeply about people, and are excited to shape the technical energy of a premier event property, we would love to connect with you.
Read the full posting ↓
Operations Management:
Provide ad-hoc troubleshooting and assistance to customers of all technology competency levels Management/troubleshooting of AV equipment, including but not limited to audio, video, lighting, computer networking systems, and hardware; both in-house and client systems Coordinate with clients in advance to preprogram and ensure all their technological requirements are seamlessly in place for their arrival Provide consultative support to technology sales for client programs Create tech quotes/proposals based on client needs and programming scope Enforce adherence to booking guidelines, optimizing space utilization and revenue generation through audits and participation in weekly program execution order meetings Provide genuine, anticipatory customer service by establishing good working relationships with Convene team members and vendors Attend planning and pre-production meetings with clients and client representatives Direct day-to-day floor operations of AV Specialists, including set and strike, scheduling, etc. Develop a weekly schedule for site execution and coordinate with other locations to share resources for optimal efficiency within the area of operations Make personal contact and maintain positive relationships with clients and assist with any reasonable requests during programs Collaborate with the sales and planning team to gain a comprehensive understanding of the client's experience with Convene before the start of their meeting or event Thoroughly prepare and deliver comprehensive sales quotes while employing revenue-maximizing strategies in alignment with Convene's standard operating procedures to optimize value and presenting a commitment to excellence and adaptability to industry dynamics Assist in any areas of daily operation Book staff and any additional AV equipment required to successfully execute an event.
Training & Development:
Assist with developing a positive employee relations climate, including employee engagement, motivation, and coaching Participate in collaborative project efforts with both the technology team and other departments Participate in employee appraisals Mentor AV Specialists to provide a consistent level of customer service Interview and hire prospective candidates for all positions in the department Well-versed in the latest developments in the event industry and audio-visual trends to meet the demands of corporate conferencing seamlessly Review and stay current on all departmental SOPs quarterly