Conference & Events Assistant

Conference & Events Assistant, Client Support Team | Manchester (M1), UK Please note: All candidates must currently reside in the UK and be able to work in the UK without sponsorship. Looking for Flexible Hours and a Career That Works Around You? Join our Client Support Team at Convene and gain valuable experience in hospitality and events - where we don’t just run meetings and events, we create unforgettable moments that leave a lasting impression. Flexible Gigs: Choose shifts that work for you. Weekdays, evenings, or just a few days a week. You’re in control. Competitive Pay: Earn a great hourly wage while working with a dynamic, supportive team. Room to Grow: Over 50% of our supervisors started in entry-level roles. We promote from within and invest in your future. Work-Life Balance: Enjoy mostly Monday–Friday shifts and yes, you’ll usually have Christmas off to spend with loved ones!

What You’ll Do:

The Conference & Events Assistant will provide genuine anticipatory service to clients and participants in all aspects of hospitality and conference services. In this position, you will interact with our clients and ensure they have a great experience at Convene. You will work in partnership with the Culinary, Production, and Technology teams to ensure we are exceeding the expectations of our clients. At all times, the Conference & Events Assistant is expected to be attentive to our clients’ needs and make them feel welcomed, important, and relaxed. We need someone with excellent communication and interpersonal skills, as well as someone highly motivated and ready to work with others. Our employees carry our Core Values every day: Genuine, Relentless, Integrity, and Teamwork. Greet all clients with enthusiasm and friendliness Maintain a warm and friendly demeanor at all times Provide world-class service, in accordance with our Brand Standards Set up, replenish, maintain, and breakdown food and beverage stations Accommodate special client needs and last-minute requests Develop relationships with clients Accurately answer client questions about culinary and our spaces in a friendly manner Read, understand, and execute Program Execution Orders Follow checklists and Standard Operating Procedures Set up and breakdown conference rooms and refresh rooms as needed Perform facility maintenance Maintain safe, clean, organised, and well-stocked work areas Responsible for constant sanitation, organisation, and proper food handling Have full knowledge of menus, recipes, and other pertinent information Perform opening, mid-shift, and closing duties in accordance with company standards Perform cleaning duties including: wiping down tables and chairs, cleaning glasses, washing dishes, polishing glass and silverware, making rollups Maintain a professional appearance at all times Maintain professional working relationships with the team Perform additional duties as assigned Support and manage cloakroom tasks when required