The posting, in Datadog's own words
archived Sep 2, 2026Reporting to the Senior Manager, Enablement Curriculum and working across a cross-functional Enablement team, you'll build learning experiences that hold up in the field - objectives, practice, assessment, and the content that carries them. This is a builder's role. You'll decide how the learning actually works, and you'll own the quality of what ships. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.
Who you are:
An owner: You take pride in your outputs and their outcomes. You take ownership from design through launch and everything that comes after it. An innovator: You challenge the status quo, bring new ideas, and look for ways to improve what already exists. An agile problem solver: You shift seamlessly between detail and big picture to meet the moment, adapting to change with a solutions-oriented mindset. A lifelong learner: You challenge assumptions and use curiosity to drive continuous improvement. A trusted advisor: You ask sharp questions, synthesize complex ideas, and build relationships to understand and explain ambiguous concepts. A clear communicator: You bring structure, clarity and polish to your work - written, verbal or visual.
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What you’ll do:
Build the curriculum for Global Commercial Customer Success. Develop high-quality enablement content (instructor-led materials, facilitator guides, eLearning, job aids and assessments) for both individual contributors and their frontline leaders, built to instructional design and adult learning principles. Build within the learner journey. Contribute to and build the components of role-specific journeys (onboarding, everboarding and on-demand) inside the curriculum arc for your area. Know what good looks like. Translate performance expectations into observable behaviors and clear proficiency standards. Turn business problems into learning design. Partner with Program Management and Strategy & Operations to identify the key behaviors and knowledge a program needs to shift, and design the learning that gets there. Own the learning objectives for the programs you build, and design assessments that measure against them. Build programs that drive durable behavior change. Design practice, reinforcement and refresher paths into programs. Develop content with build partners and other Enablement teams, including subject matter experts who don't report to you, and manage your build schedule so programs meet quality standards and timelines. Partner with facilitators, operations teams and test audiences to ensure successful rollouts of new and updated programs. Help maintain the programs you build, keeping content accurate, current and consistent after launch. Use AI well. Use AI for scripting, storyboards, assessment drafting and learner-feedback analysis, and coach peers on responsible AI-assisted content creation.