Senior Manager, Fragrance Development

WHO WE ARE. Glossier is a people-powered ecosystem, brought to life by engaging online and offline experiences. In 12 years, we have built an iconic brand that goes far beyond beauty. Our brand is built on trusted emotional connection, empathy, and consistency in how we show up for people every day. We are woven into everyday moments of people’s lives, becoming part of their routines, their self-expression, and their confidence. We are defined not just by what we make, but by how we make people feel and the relationships we build over time. Our north-star values are to be Human, Curious, Playful, and Helpful. We are driven by a shared mission to become the Most Loved Lifestyle Brand in the World. The Senior Manager, Fragrance Category Development will own the end-to-end development and maintenance agenda across Glossier's fragrance portfolio, including fine fragrance, the Balm Dotcom flavor portfolio, and ancillaries. This person will play a critical role in maintaining and evolving the existing business, overseeing reformulations and compliance requirements, managing raw-material changes, and ensuring projects progress smoothly across internal teams and external partners. The ideal candidate combines fragrance development knowledge with exceptional organization, attention to detail, proactive problem-solving, and the ability to manage complex, cross-functional work. Collaborating closely with multiple partners across the organization, this person will translate priorities into clear plans, anticipate risks, and drive projects through to completion while maintaining Glossier's standards for quality and brand integrity. Fragrance Portfolio Maintenance & Development Own the day-to-day development and maintenance of the fragrance portfolio, including reformulations driven by regulatory requirements, raw-material availability, product registration, and other business needs. Evaluate fragrance submissions and development iterations, providing technically informed and olfactive feedback; partner with the GM, Fragrance, on creative direction, brand alignment, and decisions affecting category strategy. Manage development activities for new fragrance projects, partnering with the GM, Fragrance, to ensure alignment with category priorities and brand direction. Own the end-to-end development process from initial brief through formula finalization, production readiness, and launch, ensuring that technical, operational, and commercial requirements are addressed at each stage. Ensure accurate, accessible documentation of formulas, specifications, development decisions, and relevant compliance requirements across the portfolio. Build and maintain expertise in fragrance development, the competitive landscape, and relevant category trends. Attend meetings internal and external as needed including but not limited to retailer presentations, trade shows, fragrance houses, labs, factories, etc. Project Management & Cross-Functional Execution Own project timelines, critical milestones, deliverables, and dependencies across the development process. Maintain clear visibility into project status, key decisions, dependencies, and risks, proactively driving resolution and escalating issues when needed. Partner with Operations, Supply Chain, and relevant cross-functional teams to assess the timing, inventory, cost, and production implications of development changes and ensure the business is prepared for implementation. Support product readiness by coordinating relevant product information, formula dossiers, usage instructions, FAQs, and training materials for Product Marketing, Education, Design, Creative, Commercial, and CX partners. External Partnerships Serve as a primary day-to-day liaison with fragrance houses, contract manufacturers, and other external vendors. Communicate briefs, specifications, feedback, and timelines clearly to external partners, ensuring work meets Glossier's requirements and standards. Build strong vendor relationships and maintain accountability for deliverables, timing, quality, and follow-through.