The posting, in HelloFresh's own words
archived Sep 4, 2026Location: (EDM) 36 Ave & 8th St, Nisku
S'more about the team:
The Senior Supervisor reports to the Production Manager and leads a team of supervisors, team leads, coordinators, and associates in a single shift or across multiple shifts. In the absence of a Production Manager, the Senior Supervisor is the primary point of contact for any operational and people escalations for the production function in a fulfillment center. The Senior Supervisor is responsible for any issue resolution in day-to-day operations, and when necessary, further escalates issues to the Manager levels. The Senior Supervisor is responsible for complete, timely, and accurate execution of Production processes: labor planning & scheduling, production planning, core production processes (kitting, casing, labeling, staging, sorting, portioning, outbound [multi-operations])
Read the full posting ↓
Lettuce share what this role will be responsible for:
Manage a shift or multi-shift operation with a team of production supervisors, team leads, coordinators, and associates Act as the primary point of contact for escalations and corrective actions in warehouse operations. Works directly with the Manager(s) to resolve issues, escalations, and corrective actions Responsible for complete, timely, and accurate execution of Production processes: labor planning & scheduling, production planning, and core production processes (kitting, casing, labeling, staging, sorting, portioning, outbound [multi-operations]) Develop management schedule to ensure full coverage of processes Accountable for key production controls and metrics, including but not limited to safety near misses and incidents, labor efficiency, production errors, material yield and waste, on-time delivery, and employee engagement Facilitate training / train new and existing employees in production operations best practices; Ensure strong understanding and adherence to standard operating procedures across all warehouse employees Maintain a safe working environment by ensuring a clean and organized area, fully maintained equipment, and up-to-date training and management of employees; the work area must achieve compliance with global DC standards Drive focus on error improvement and efficiency (minutes per box, labor variance); Conduct daily and weekly performance analysis to identify the root cause of inventory cost variances and deliver corrective actions Drive continuous improvement by guiding the production team in identifying improvement opportunities in safety, quality, and efficiency Work in compliance with OH&S acts and regulations. Use personal protective and safety equipment and clothing as directed by the employer and report workplace hazards and dangers to the supervisor or employer. Other duties as assigned
Sound a-peeling? Here's what we're looking for:
5+ years of and/or Supply Chain experience, preferably with a Bachelor’s and/or Master’s degree in Engineering, Business or a related field Strong understanding of OHS and Food Safety and its application in a warehouse and production environment Experience with managing a large-scale teams and operations An authentic leader, who’s able to build strong relationships, clearly communicate and motivate, and drive accountability at all levels An effective collaborator, who empowers and enables others to share ideas, raises awareness, gets buy-in, and and delivers fast and well-rounded solutions to complex problems A strong analytical problem solver that identifies and simplifies complex issues and drives rapid, focused, and data-driven solutions Energy, enthusiasm, and a can-do attitude. Used to working in a high-pressure, fast-paced, and constantly changing environment Drive and self-motivation. We seek a leader who competes to win and has the burning desire to make a meaningful difference in our business and the lives of our employees Strong understanding of warehouse systems and controls Professional certifications and/or licenses with Lean Six Sigma preferred