The posting, in Justworks's own words
archived Oct 29, 2026Who We Are
At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in.
Who You Are
At Justworks, we’re on a mission to support and empower small and medium-sized businesses by providing a simple and friendly platform, expert support, and access to vital benefits. We believe that great design is at the heart of this mission and we’re looking for a curious, empathetic, and passionate Contract Technical Writer to join our Experience Design Team. This is an exciting opportunity to craft content that is not only engaging and effective but also integral to the overall user experience. As a Contract Technical Writer , you'll work with a cross-functional team that includes product management, product marketing, operations, and customer success to document our organization's expertise and create repeatable processes that enable us to deliver excellence to our clients. This role will require a combination of user-centricity, empathy for people facing and resolving complex challenges in a highly regulated environment, and the ability to communicate efficiently and effectively, with clarity and precision. In this role, you will be responsible for coordinating the intake of knowledge from subject matter expert stakeholders. You will lead interviews (in-person and virtual), ask the right questions, and produce the documentation that captures those SME's expertise.
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What You Will Work On
Gain an understanding of Justworks' products and services Create user-friendly documentation of processes and workflows Write, edit, and review documentation to maintain a high level of quality Follow internal accepted standards for style, structure, and tone Perform other related responsibilities as needed based on department and/or organizational needs