The posting, in Kailera Therapeutics's own words
archived Oct 21, 2026At Kailera, we are bold, authentic and committed to our mission of developing therapies that give people the power to transform their lives and elevate their overall health. Rooted in an entrepreneurial spirit and a team-oriented culture, we are working together to advance Kailera’s mission to advance novel therapies for obesity and related conditions. We are passionate about creating an inclusive workplace that promotes collaboration, integrity, and excellence. As we expand, we seek the most talented individuals with diverse backgrounds, cultures, perspectives, and experiences to join our team.
What You’ll Do:
As the Manager, Patient Retention, you will serve as the ultimate operational safeguard for our clinical trial data integrity by actively combating participant dropouts and attrition bias. In this high-impact role, you will monitor early warning systems, tracking eCOA alerts, compliance trends, and site performance metrics in real time. You will act as the vital bridge between Kailera Medical, our CRO partners (IQVIA), and regional CRAs to deploy immediate, tactical interventions for at-risk participants. By turning data insights into rapid clinical action, you will directly protect the statistical power of our landmark GLP-1 pipelines. Required location: Waltham, MA (hub-based, onsite 3-4 days per week)
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Responsibilities:
Monitor and analyze eCOA data portals, weekly compliance logs, and IRT alerts daily to identify early warning signs of participant non-compliance or potential withdrawal Develop and execute proactive, study-wide retention strategies and site-facing communication frameworks to mitigate visit fatigue and protocol discontinuations Coordinate joint Kailera/CRO site outreach alongside IQVIA operational leads to provide direct, targeted support to struggling or high-risk clinical sites Maintain and optimize the internal clinical trial retention tracker, giving leadership and Medical Monitors (MM) immediate, real-time visibility into active retention risks and resolution Design and distribute high-value site tools, patient counseling cheat sheets, and educational resources regarding the non-linear nature of GLP-1 weight loss journeys Conduct comprehensive analyses on participant withdrawals to uncover root causes, adjust retention strategies, and clean up historical EDC data