Manager, Quality Assurance - VALORANT

At Riot, we believe Quality is a set of values, practices, and behaviors that inform every part of the development process. By honing our craft of quality and demonstrating cross-discipline partnerships we help Riot sustainably craft excellent experiences for players, globally. As a Manager of Quality Assurance on VALORANT , you will lead quality strategy and people across some of VALORANT’s most technically complex and cross-cutting domains. You will manage quality owners responsible for a variety of areas within the game and your primary focus will be on the Game Engine, Technical Art, and Release Engineering that power VALORANT. You will be accountable for defining and executing a comprehensive test strategy that supports multiple cross-functional development teams, while shaping and promoting the vision of quality assurance across Riot—so that, “Gamers worldwide know that every experience they have with Riot will be a quality experience.” You will also ensure the execution of all test coverage within your product space, including playtest activities, manage testing, telemetry, defect data and report regularly on product quality. You will mentor your reports on the testing activities needed to support production within the teams you support. You will report into Riot Sydney Studio Leadership for VALORANT.

Responsibilities:

Lead and manage QA professionals working across multiple teams and areas of VALORANT, with a specific focus on Foundations. Hold teams accountable for upholding quality and player impact as an essential factor in decision-making Partner with other craft leaders to influence craft and product decisions through quality insights and risk analysis Assesses quality, risk, and complexity, and communicates clear mitigations and priorities to development teams and leadership Coaches and supports direct reports through complex quality challenges, representing their plans and needs with initiative leadership Partners with other disciplines to improve development workflows and define quality bars or targets that align with initiative goals Monitors quality health and defect trends, maintaining data-driven reporting and continuous improvement systems that inform decision-making Drives quality feature planning and executes testing coverage plans with teams