Senior Manager, Global Deal Desk

Senior Manager, Global Deal Desk - AMER Location: AMER We are seeking a Senior Manager, Global Deal Desk to oversee the management of non-standard deals across our AMERICAS region. The ideal candidate will drive deal design oversight/support to achieve Rubrik’s growth & GTM targets while also ensuring process efficiency, quality assurance, and operational + commercial compliance. This role requires a consultative business partner who can align with both sales and x-functional stakeholders to deliver optimal deal structure(s) and pricing responses for our customers. As a global team member, this role will act as AMER escalation point on deal exceptions, addressing global GTM structuring issues and upleveling our team by promoting best practices and deepening business insight. This person will be a key regional steward, serving as a trusted advisor to Sales while leveraging scalable processes and tools to efficiently support our growing book of business. They will promote a service-oriented support model in finding the best commercial solutions while also ensuring compliance, preservation of Rubrik’s long-term business value and driving continuous improvements.

What you'll be doing:

Own the business - Review deal financials, business trends, pricing and business risk while maximising value to Rubrik Build, lead, and develop a high-performing team of Analysts/Sr.Analysts/Leads who can balance strong commercial judgment, financial/risk analysis, and effectively navigate ongoing change management. Coach the team to operate as strategic & consultative advisors to the field Create playbooks, training, and enablement that improve handling effectiveness and reinforce best practices in deal formation. Define and scale AI-enabled workflows to simplify day-day administration & analyst productivity, deal quality, benchmarking consistency, and speed across the deal lifecycle. Oversee the providing of discount, margin guidance and deal structuring advice based upon understanding of overall deal portfolio, business strategy and competitive situation Effectively resolve and champion conflicts arising between internal operational processes and customer needs. Ensure appropriate expertise, review and approvals are applied to the execution of all sales documents. Provide diagnosis, analysis on key issues and consultatively ensures optimal results. Create effective cross-functional and cross-organisational communication and teamwork by partnering with Revenue Accounting, Legal, Delivery, Sales and other internal corporate groups Works on issues that impact design/selling success or address future concepts, products or technologies. Creates formal networks with key decision makers and serves as external spokesperson for the organisation Exercises broad latitude in determining objectives and approaches to critical assignments Drives needed enablement content & leader level presentations.