Sr. Director, (Applied AI) Forward Deployed Engineering

New York, NY

Posted$285K to $357Kfirst seen Aug 10, 2026updated Sep 4, 2026

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archived Sep 4, 2026

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About Scale AI

Scale’s mission is to develop reliable AI systems for the world’s most important decisions. We work with leading enterprises to bring generative AI safely into production—powering real-world impact through rigorous evaluation, deployment, and execution.

The Role

The Sr. Director, Forward Deployed Engineering (US East) will lead Scale’s enterprise customer engagements across the Eastern United States. This role sits at the intersection of customer leadership, applied AI, and execution—owning how Scale partners with Fortune 500 executives to design, build, and deploy AI-powered systems that deliver measurable business outcomes. As a regional leader and peer to Scale’s existing Forward Deployed leadership, you will manage and grow multidisciplinary teams of applied scientists and full-stack engineers, shape how we deliver agentic AI applications in customer environments, and set the bar for executive-level customer engagement. This is a high-impact leadership role in a period of regional expansion and organizational evolution.

Read the full posting ↓

You will:

Lead all US East enterprise customer engagements, serving as the senior technical and delivery executive for Scale’s most strategic accounts. Partner closely with Sales, Product, and Engineering leadership to support customer acquisition, expansion, and long-term success. Build and manage forward-deployed teams composed of applied scientists and full-stack software engineers, structured into customer-specific technical pods. Own end-to-end delivery execution for customer deployments, ensuring reliability, rigor, and measurable business impact. Guide teams in building production-grade, agentic AI applications for Fortune 500 enterprises. Establish and enforce an evals-first approach to customer deployments, ensuring performance, safety, and reliability standards are met. Lead senior-level technical conversations with customer executives, demonstrating Scale’s credibility as a trusted AI partner. Support technical upsell conversations by articulating architectural tradeoffs, capabilities, and future-state possibilities (with commercial ownership held by AEs). Hire, develop, and mentor forward-deployed leaders and ICs, including training teams on executive-level customer interaction and professional standards. Help shape Scale’s regional forward-deployed strategy as part of a broader global and US restructuring.

About Us:

At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision . PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.

Sr. Director, (Applied AI) Forward Deployed Engineering

The posting, in Scale AI's own words

About Scale AI

The Role

You will:

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This role is flexibly leveled (Director to Sr. Director) based on candidate experience, scope, and demonstrated leadership impact.

About Us: