The posting, in Trustpilot's own words
archived Sep 17, 2026At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! A core value proposition of Trustpilot is Trust. We work hard to ensure that our platform has genuine content from real people with real experiences. That means eliminating fake reviews and acting on signs of suspicious behavior to protect our platform from fraudulent activity. Our Trust Applied AI team’s mission is to use advanced modeling to safeguard the integrity of online reviews, and we have several cross-functional teams devoted to Trust where Applied AI is integral to achieving our goals. We are looking for an Associate Data Scientist to join our Trust team. You and your team will work to develop, deploy, and maintain innovative models at scale, alongside a cross-functional team of software developers, product managers, ML engineers, and designers. You will have the opportunity to collaborate widely across the business with our Technology and Product teams. To succeed in this role, you should have experience in developing and deploying ML models on cloud infrastructure. You need a strong technical foundation and hands-on experience in all stages of data preparation, exploration, and modeling. An adaptable mindset and the ability to work as part of a larger team are essential, as you will collaborate on projects with other data scientists and engineers. Experience with deploying solutions into production is expected, as you will be working with production systems from your first week.
What you will do:
Be hands-on in delivering the Applied AI / Data Science component of key strategic projects in Trust, from building and fine-tuning language models to sequence modeling, graph-based models, etc. Develop, maintain, and deploy production-ready ML models, together with other data scientists, and with tooling support from ML engineers Seize the chance to meaningfully influence our business through the latest advancements in Applied AI and keep Trustpilot on the edge of innovation when it comes to fake review detection The opportunity to work with market-standard data engineering and deployment technologies including Google Agent Platform tools and Google BigQuery, and with leading Data Science tools and emerging technologies for model building and deployment Opportunities to develop your career in a friendly, diverse, international team and workplace