The posting, in Tulip Interfaces's own words
archived Oct 30, 2026This role is located in Budapest, Hungary - We are a hybrid work environment and are in the office 3+ days/per week. Tulip , the leader in AI-native frontline operations, is helping companies around the world equip their workforce with composable, connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Tulip’s cloud-native, no-code platform, powered by embedded AI, is driving the digital transformation of industrial environments through composable, human-centric solutions that go beyond disrupting the Manufacturing Execution System (MES) category. A spinoff out of MIT, Tulip is headquartered in Somerville, MA, with offices in Germany, Hungary, Singapore, Israel and Japan. Tulip has been recognized as a World Economic Forum Global Innovator, a 2024 Deloitte Technology Fast award winner, one of Energage’s Top Workplaces USA, and one of Built In Boston’s “Best Places to Work” and “Best Midsize Places to Work.”
About You:
You’re hands-on and service-oriented, as comfortable resolving a support ticket as leading a strategic project. You find root causes and reduce impact quickly. You communicate clearly with technical and non-technical colleagues, and you own projects from scoping through delivery. You’re comfortable with AI and automation tools, and you balance day-to-day support with longer-term strategic work. What skills do I need? 4+ years of experience in IT engineering, system administration, and network management Solid understanding of identity and access management (single sign-on, multi-factor authentication, directory services, device trust) and enterprise device management across macOS, Windows, and Linux Strong networking and security fundamentals: enterprise Wi-Fi, VPN, network hardware, and IT security best practices Experience with scripting, automation, and AI tools Nice to have: infrastructure-as-code (e.g., Terraform), cloud platform familiarity (AWS, Azure, or similar), or relevant networking, security, or cloud certifications Nice to have: compliance experience (SOC 2, NIS2, or similar) and high-growth startup experience Bachelor’s degree or equivalent working experience
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Key Responsibilities:
Administer and improve identity and access management systems, including authentication policies, device trust, and automated onboarding and offboarding for accurate, timely access. Manage office network infrastructure (secure wireless, VPN, and hardware) across global offices, and implement security controls that protect the network and connected systems. Oversee the device management platform, keeping configurations and policies consistent across device types and the full device lifecycle. Build and maintain monitoring and alerting for critical IT systems (identity, devices, network, and core SaaS), with centralized alerting and runbooks so any team member can triage independently. Manage automation and infrastructure-as-code, using AI tooling to reduce toil, and audit backup coverage and develop disaster recovery plans, including runbooks and tabletop exercises. Lead the IT roadmap, from project execution to stakeholder communication, while handling IT support requests when needed, turning recurring issues into systemic improvements, and keeping IT documentation current.