IAM Systems Administrator II

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You’ll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won’t just contribute. You’ll make things happen fast. Own the identity backbone of a global company. As an IAM Systems Administrator II, you will run our Okta tenant and build the automation that governs employee access from onboarding to offboarding. You will be our East Coast presence in our Waltham, MA or Bethesda, MD office, working a hybrid schedule with three in-office days per week on East Coast hours. You will work closely with Security, Infrastructure, and Corporate Engineering while supporting a global team, so independence and Okta Workflows expertise matter.

What You'll do:

Administer our Okta tenant, including Universal Directory, group rules, application provisioning, policy frameworks, and lifecycle management Build, maintain, and monitor Okta Workflows that power Joiner-Mover-Leaver processes, role transitions, and automated de-provisioning for employees and contractors Integrate and optimize identity pipelines and API connectors across Google Workspace, Slack Enterprise, ServiceNow, and Microsoft Entra ID Configure SSO integrations using SAML 2.0 and OIDC, and enforce adaptive MFA, Okta FastPass, device trust, and zero-trust security policies Resolve Tier 2/3 escalations for identity anomalies, sync failures, workflow bugs, and third-party SaaS federation issues Support audits by monitoring Okta System Logs, assisting with access recertifications, and producing reports aligned to SOC 2 and ISO 27001 Partner with leaders and employees at our East Coast offices, delivering professional, responsive support Maintain architecture diagrams, API schemas, integration runbooks, and escalation procedures