The posting, in Zuora's own words
archived Sep 9, 2026About Zuora
At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue. We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation.
Job Summary
As a Zuora Enterprise Solution Architect (ESA), you will be a trusted partner and advisor to live, already-implemented customers. This role is focused on maximizing the value of Zuora solutions by aligning them with customers’ strategic goals, optimizing Quote-to-Revenue operations, and driving measurable business outcomes. You will deliver customized roadmaps, lead strategic workshops, and provide ongoing optimizations to ensure that Zuora’s platform continues to meet customers’ evolving needs. Acting as a key strategist, you’ll guide customers through challenges and opportunities, helping them unlock the full potential of Zuora to support their long-term growth and success.
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Strategy Alignment
Collaborate with customers to understand their business objectives and develop phased, actionable roadmaps tailored to their strategic goals. Design scalable solutions that evolve with customers’ growth, ensuring long-term value creation and adaptability to changing business needs. Prioritize frameworks that deliver measurable outcomes and align with best practices in subscription management and Quote-to-Revenue processes.
Strategic Advisory & Insights
Serve as a trusted advisor, offering actionable insights into industry trends, best practices, and process optimizations. Provide strategic guidance to help customers leverage Zuora for operational agility, enhanced efficiency, and competitive advantage. Proactively identify opportunities for innovation and improvement, ensuring customers continuously extract value from Zuora.