The posting, in Buck Mason's own words
archived Oct 29, 2026Buck Mason is seeking a highly organized, dependable, and detail-oriented Administrative Assistant to support the daily operations of our Tailoring Studio. This role is essential to maintaining an organized workflow, coordinating garment alterations, preparing deliveries to retail stores, and providing excellent customer service. The ideal candidate is punctual, reliable, professional, and able to manage multiple responsibilities in a fast-paced environment while ensuring the tailoring team operates efficiently.
Qualifications
Strong organizational skills and exceptional attention to detail. Excellent communication and customer service skills. Ability to multitask, prioritize responsibilities, and work efficiently in a fast-paced environment. Proficiency in basic computer applications, email, and scheduling tools. Ability to maintain accurate records and follow established procedures. Previous administrative, retail, or customer service experience preferred. Punctual, dependable, and committed to maintaining a consistent work schedule. A professional attitude and a strong sense of responsibility.
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Key Responsibilities
Organize and manage the tailors’ garment lines, ensuring garments are properly sorted, labeled, and ready for alterations. Track garments throughout the alteration process to maintain an organized and efficient workflow. Prepare, pack, and organize completed garments for delivery to designated Buck Mason retail stores. Answer incoming phone calls and respond to customer inquiries professionally. Schedule and coordinate client fittings, appointments, and follow-up visits. Communicate with store teams, tailors, and management regarding garment status, delivery schedules, and client appointments. Maintain accurate records of garment tickets, alteration requests, and scheduled fittings. Keep the tailoring studio organized, clean, and presentable. Assist with general administrative duties and daily studio operations as needed. Ensure garments are handled carefully and returned to the correct stores or clients.