Sales Support Specialist

Our story began with a passionate idea that we could change the world.... And to be honest, we’ve never stopped believing that... In 1986 it was a simple concept that microbiology teamed with innovation and clinical contribution could eliminate an issue that was profoundly impacting the healthcare industry – HIV acquired through needle-stick injuries. In Australia, we lived out our dream. Investing years into R&D to create the safest containment system in the world and taking on the industry status quo to petition for higher standards in sharps protection, we witnessed an 80+ percent reduction in disposal-related needlestick injuries nationwide. And then we kept going... The Sales Support Specialist helps create a smooth and efficient experience for both customers and sales professionals. This role provides essential support throughout the sales cycle, from preparing quotes and managing customer information to coordinating internal resources and resolving inquiries. The ideal candidate thrives in a fast-paced environment, enjoys collaborating across departments, and takes pride in delivering outstanding service and results.

What will you do day to day?

Assist the business development team with day-to-day administrative tasks, such as contracts and data entry Engage with existing customer base providing excellent customer service and identify revenue generating opportunities Opportunity to cross sell into existing customer base Renewal and retention efforts Assist with onboarding new clients and coordinate necessary information via salesforce Assist in lead generation activities Development of reporting