Growth Design Manager

ARE YOU INTERESTED IN JOINING AN INNOVATIVE LOGISTICS TECHNOLOGY COMPANY? Loadsmart is a growth-stage technology company valued at over $1 billion (a true Tech Unicorn)! We are a collection of industry veterans and user-centered engineers using innovative technology to fearlessly reinvent the future of freight by helping shippers, brokers, warehouses and carriers to move more with less. With headquarters in Chicago and a globally distributed remote team, Loadsmart continues to attract top talent committed to driving meaningful change. We seek professionals who embody our core values: curiosity, clarity, results, commitment, and teamwork. ARE YOU INTERESTED IN JOINING A HYPER-GROWTH LOGISTICS TECH COMPANY? Loadsmart is a growth-stage start-up technology company valued at over $1 billion (a Tech Unicorn)! We’re looking for a Growth Design Manager: a growth operator who uses design, the web and AI to turn visitors into pipeline. Growth comes first, and design is one of your biggest levers for it. You’ll push our visual identity forward and make it work harder: get more of the right people to find us, understand us in seconds, and take the next step. You’ll own conversion across every Loadsmart web experience for ShipperGuide, Loadsmart AI and Opendock, from first visit to demo request or sign-up. You’ll set the testing agenda, ship the pages, read the data, and build the AI agents and automations that let a small team move as fast as a large one. Job Type: Exempt Department: Marketing Location: Chicago (Hybrid)

WHAT YOU GET TO DO:

Conversion and growth: You own website conversion across our product sites, from visit to demo request or sign-up. You set the targets with Marketing leadership, report on them weekly, and decide what to fix next. Experimentation: Run a continuous testing program: hypotheses, A/B tests, landing page variants, and clear readouts on what won and why. Every page has one clear next action and a number that shows whether it’s working. Journeys and UX: Own how visitors move through our sites: navigation, information flow, forms, calls to action, and the handoff into sign-up and sales. Use heat maps, session recordings, click tracking and funnel data to find where people drop off. AI-powered build and operations: Design, build and deploy pages with AI tools (Claude Code, Claude Design, Figma integrations) and HubSpot. Build agents and automated workflows that cut the time from idea to live test, for things like page generation, QA, personalization and reporting. Websites: Lead the migration of Loadsmart.com onto HubSpot. Own the product sites and subdomains end to end, including speed, technical health and tracking. Storytelling that converts: Tell a clear, intentional product story across web, video, motion, social, presentations and events. That includes showing what our AI actually does and proving the story works with the numbers. Visual identity: Drive Loadsmart’s visual identity forward across ShipperGuide, Loadsmart AI and Opendock. Own brand guidelines and how the product brands connect to the Loadsmart brand. Product positioning stays with Marketing. Creative for the company: Deliver the company’s visual needs, including collateral, campaign creative, event materials and sales assets. Do it mainly through your bench and templates, so creative requests never slow down the growth work. Your bench: Build and manage freelance designers and developers, with frameworks and AI workflows that let them ship fast and on brand. Tooling: Recommend and own the web, design, analytics, testing and AI tool stack, in partnership with IT and Marketing.