The posting, in Shield AI's own words
archived Nov 2, 2026Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube. ShieldAIisseekingaDirectorofContingentWorkforceProgramstoleadthestrategy,governance,operations,andcontinuousimprovementofourcontingentworkforceprogram,supportingagencyworkers,independentcontractors,andstatement-of-work(SOW)engagements.Inthisrole,youwillindependentlyassessbusinessneeds,establishprogrampriorities,recommenddecisions,anddriveexecutionacrossfunctions.Youwillbuildandimprovetheprocesses,controls,andpartnershipsthatenableaneffective,scalableprogram.Youwillpartnercloselywithbusinessleaders,PeopleExperience(PX),EORvendors,Legal,Finance,IT,andSecuritytostrengthenprogramperformance,managerisk,improvesupplieraccountability,anddeliveraconsistentstakeholderexperience.Thisisahands-onroleforsomeonewhocansetdirectionandfollowthroughontheoperationaldetailsthatmakeaprogramsuccessful.Therolemaysuperviseoneemployeeresponsibleforprogramcoordinationandadministration.
What You'll Do:
P r o g r a m S t r a t e g y & G o v e r n a n c e • O w n t h e c o n t i n g e n t w o r k f o r c e p r o g r a m s t r a t e g y , o p e r a t i n g m o d e l , a n d r o a d m a p ; i n d e p e n d e n t l y a s s e s s g a p s , r e c o m m e n d s o l u t i o n s , a n d d r i v e i m p r o v e m e n t s . • E s t a b l i s h p o l i c i e s , p r o c e s s e s , d e c i s i o n r i g h t s , a p p r o v a l r e q u i r e m e n t s , a n d s e r v i c e e x p e c t a t i o n s w i t h c r o s s - f u n c t i o n a l p a r t n e r s . • L e a d p r o g r a m c h a n g e s f r o m p l a n n i n g t h r o u g h i m p l e m e n t a t i o n , c o m m u n i c a t i o n s , t r a i n i n g , a n d a d o p t i o n . P r o g r a m O p e r a t i o n s • O v e r s e e t h e e n g a g e m e n t l i f e c y c l e , f r o m i n t a k e a n d r e v i e w t h r o u g h o n b o a r d i n g , e x t e n s i o n s , a n d o f f b o a r d i n g . • M o n i t o r s e r v i c e p e r f o r m a n c e , r e s o l v e b o t t l e n e c k s , a n d l e a d r e s o l u t i o n o f c o m p l e x o r s e n s i t i v e i s s u e s . • A d d r e s s r e c u r r i n g p r o b l e m s a n d d e v e l o p p r a c t i c a l g u i d a n c e t h a t i m p r o v e s e x e c u t i o n a n d t h e m a n a g e r e x p e r i e n c e . • P a r t n e r w i t h b u s i n e s s l e a d e r s a n d F i n a n c e o n w o r k f o r c e n e e d s , e n g a g e m e n t o p t i o n s , a n d b u d g e t c o n s i d e r a t i o n s . • S e r v e a s t h e p r o g r a m ' s s u b j e c t - m a t t e r e x p e r t a n d c o o r d i n a t e c l a s s i f i c a t i o n r e v i e w s w i t h L e g a l , P X , a n d P r o c u r e m e n t . • A l i g n s t a k e h o l d e r s , d r i v e a c c o u n t a b i l i t y , a n d p r e s e n t p r o g r a m p e r f o r m a n c e , r i s k s , a n d r e c o m m e n d a t i o n s t o l e a d e r s h i p . V e n d o r s , D a t a , & S y s t e m s M a n a g e m e n t • O w n s u p p l i e r r e l a t i o n s h i p s a n d p e r f o r m a n c e , i n c l u d i n g s c o r e c a r d s , r e v i e w s , a n d c o r r e c t i v e a c t i o n s . • P a r t n e r w i t h b u s i n e s s l e a d e r s a n d o t h e r s t a k e h o l d e r s o n s u p p l i e r s t r a t e g y , s e l e c t i o n , c o n t r a c t s , r a t e s , a n d c o s t o p t i m i z a t i o n . • M a i n t a i n p r o g r a m c o n t r o l s w i t h L e g a l , P X , P r o c u r e m e n t , a n d S e c u r i t y , e n s u r i n g r e q u i r e d r e v i e w s , a p p r o v a l s , d o c u m e n t a t i o n , a n d e x c e p t i o n s a r e m a n a g e d . • D e f i n e m e t r i c s a n d r e p o r t i n g t o m o n i t o r w o r k f o r c e p o p u l a t i o n , s p e n d , s u p p l i e r p e r f o r m a n c e , s e r v i c e l e v e l s , a n d r i s k . • U s e d a t a t o g u i d e i m p r o v e m e n t s a n d p a r t n e r w i t h v e n d o r s t o s t r e n g t h e n w o r k f l o w s , d a t a q u a l i t y , a n d s u p p o r t i n g s y s t e m s .
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Required Qualifications:
• 12 + y e a r s o f r e l e v a n t e x p e r i e n c e i n c o n t i n g e n t w o r k f o r c e m a n a g e m e n t , w o r k f o r c e p r o g r a m s , H R / P X o p e r a t i o n s , p r o c u r e m e n t , o r s u p p l i e r m a n a g e m e n t , i n c l u d i n g d i r e c t o w n e r s h i p o f a c o n t i n g e n t w o r k f o r c e p r o g r a m . • D e m o n s t r a t e d e x p e r i e n c e b u i l d i n g , s c a l i n g , o r t r a n s f o r m i n g a n e n t e r p r i s e c o n t i n g e n t w o r k f o r c e p r o g r a m , w i t h m e a s u r a b l e i m p r o v e m e n t s i n o p e r a t i o n s , g o v e r n a n c e , s u p p l i e r p e r f o r m a n c e , o r c o s t . • E x p e r i e n c e i n d e p e n d e n t l y l e a d i n g c o m p l e x , c r o s s - f u n c t i o n a l i n i t i a t i v e s f r o m p r o b l e m d e f i n i t i o n t h r o u g h i m p l e m e n t a t i o n a n d o n g o i n g i m p r o v e m e n t . • S t r o n g w o r k i n g k n o w l e d g e o f a g e n c y w o r k e r , i n d e p e n d e n t c o n t r a c t o r , a n d S O W e n g a g e m e n t m o d e l s . • E x p e r i e n c e e s t a b l i s h i n g p r o g r a m g o v e r n a n c e , p r o c e s s e s , c o n t r o l s , s e r v i c e s t a n d a r d s , a n d p e r f o r m a n c e m e a s u r e s . • E x p e r i e n c e m a n a g i n g s u p p l i e r s a n d r e s o l v i n g c o m p l e x o p e r a t i o n a l o r s t a k e h o l d e r i s s u e s . • A b i l i t y t o a n a l y z e w o r k f o r c e , s u p p l i e r , o r s p e n d d a t a a n d t u r n f i n d i n g s i n t o a c t i o n a b l e r e c o m m e n d a t i o n s . • S t r o n g c o m m u n i c a t i o n a n d i n f l u e n c i n g s k i l l s , w i t h t h e a b i l i t y t o a d v i s e l e a d e r s a n d d r i v e a c c o u n t a b i l i t y a c r o s s t e a m s . • A b i l i t y t o w o r k i n d e p e n d e n t l y w i t h b r o a d d i r e c t i o n , n a v i g a t e a m b i g u i t y , a n d b a l a n c e s t r a t e g i c p r i o r i t i e s w i t h h a n d s - o n e x e c u t i o n .
Preferred Qualifications:
• E x p e r i e n c e s u p p o r t i n g c o n t i n g e n t w o r k f o r c e p r o g r a m s a c r o s s m u l t i p l e c o u n t r i e s o r b u s i n e s s u n i t s . • P r e v i o u s p e o p l e - m a n a g e m e n t o r t e a m - l e a d e r s h i p e x p e r i e n c e . • E x p e r i e n c e w i t h v e n d o r m a n a g e m e n t s y s t e m s ( V M S ) , m a n a g e d s e r v i c e p r o v i d e r ( M S P ) m o d e l s , a n d H R , p r o c u r e m e n t , o r w o r k f o r c e a n a l y t i c s p l a t f o r m s . • E x p e r i e n c e w i t h s u p p l i e r n e g o t i a t i o n s , r a t e m a n a g e m e n t , a n d w o r k f o r c e c o s t o p t i m i z a t i o n . • E x p e r i e n c e i n a h i g h - g r o w t h , t e c h n i c a l , e n g i n e e r i n g , a e r o s p a c e , d e f e n s e , o r m a n u f a c t u r i n g e n v i r o n m e n t .