Walk In Drive - Executive Back Office Support - 21st October

Walk In Drive - 21st October - Executive Back Office Location - 3rd Floor, Narayani Building, Ambabai Compound, Off Aarey Road, Goregaon (W), Time - 10:30 am to 2:00 pm Function - Operations Qualification - Any Graduate Experience - 0 - 2 Years (Freshers are also Welcome) About Rentokil PCI Rentokil PCI is India’s leading pest control service provider and a Rentokil Initial brand. Formed in 2017 through a joint venture between Pest Control India and Rentokil, it operates across 300 locations, aiming to set new standards in customer service. The company focuses on industry-leading operations through best practices, innovation, and digital technologies. In 2024, Rentokil PCI strengthened its market leadership by acquiring HiCare, expanding its services and footprint further. For more details: https://www.rentokil-pestcontrolindia.com

About the Role

The Back Office Staff member will be engaged on a 2-year fixed-term contract to drive system data readiness, branch go-live preparations, and audit compliance across regional branches. The Back Office Staff member will serve on a 2-year fixed-term contract within the Information Technology function to lead master data governance, spatial mapping accuracy, system parameter configuration, and operational compliance. This role plays an indispensable part in preparing branch systems for deployment by verifying data integrity, supporting go-live operational transitions, and enforcing critical quality gates across all regional branches. Key Responsibilities Serve as Back Office Staff on a 2-year fixed-term contract to support system data readiness, branch go-live preparations, and audit compliance across regional branches. Clean and update customer master data across commercial and residential accounts to ensure data accuracy. Verify and correct GPS location coordinates for customer premises, branch locations, and field personnel. Perform spatial mapping by setting up and auditing service area boundaries, out-of-town zones, and technician routes. Adjust and fine-tune operational service timing standards, route parameters, and schedule settings. Conduct Branch Warrant of Fitness (BWOF) compliance audits across core operational framework pillars. Enforce critical quality checks, including contract verification, location tracking coverage, and calendar schedule setups. Provide hands-on go-live support during branch rollouts to help teams meet required readiness target scores. Review data exception logs and resolve system issues promptly to maintain operational continuity.